We went with Staves to sell our house based on a recommendation, the number of houses they had for sale in the area at that time (easily the highest) and impressions of Rob upon valuation. Initially my impressions of Staves wasn't the best. We had people turning up for viewings booked with Staves but, I was totally unaware of their arrivals and therefore the house sometimes wasn't ready / available to view. I also felt some of the photo's of our house were slightly 'odd' but in fairness, the house sold quickly with lots of viewings. Those issues aside, the service, knowledge, attention to detail level of contact and overall 'after sales experience' we received from Rob and Louis was excellent. Louis was regularly in contact with us, even if it was to say there was no update. Louis would regularly advise on how we could help push things forward or explain why something was held up. Would recommend Staves for anyone looking to sell their house in the Sheffield S8 and surrounding areas.
There are a lot of bad Estate Agents in Sheffield, but I found Staves to be different. From the get-go, I was in constant contact with Jack. He is highly personable, knowledgeable, enthusiastic and always eager to provide a good service and a pleasant experience. As a buyer, and not their primary client, I was still treated like a valued customer (and, I dare say, a friend in need). The same can be said for Ben, who gladly picked up Jack's workload in his absence with the same friendly approach. My solicitors found it standard practice to pretend I didn't exist, and the bank seemed to purposefully try and sabotage the sale. It felt like the Staves team were the only ones who listened and actively offered practical solutions. Jack and Ben are a credit to the company and if you're looking for a painless move, I'd hands down recommend Staves as the go-to Agent in Sheffield. Thank you for all your help and free therapy sessions, guys!
The whole team worked well together to ensure the selling of my mothers house went smoothly. Their communication was excellent and the house sold within a week of going on the market. I would highly recommend Staves. All staff work efficiently and effectively and very friendly. Thank you
